2021 | Medical
Health + WellnessHighlights
The health and wellness of our employees and their family members is very important to Duval County Public Schools. The goal of the District’s health and wellness program is to motivate our members with chronic conditions to take an active role in developing treatment plans to increase their quality of life. The District, in partnership with Florida Blue, provides our members access to various resources to assist members with every aspect of their healthcare needs.
How It Works
District Employee Wellness Program
Our mission is to provide high-quality comprehensive programs, initiatives, and educational opportunities that positively impact individual health and foster a culture of wellness throughout the DCPS community.
- Weight management programs
- Diabetes management programs
- Educational lunch-and-learns
- On-site flu shot clinics/health screenings
- Smoking cessation resources
Contact
Location: District Administration Building:
1701 Prudential Drive, 3rd Floor, Room 345
Jacksonville, FL 32207
Phone: 904-390-2076 or 2077
Website: www.duvalschools.org/wellness
DCPS Personal Health Advocate
Florida Blue understands that each person has unique healthcare needs, and navigating the healthcare system is not always easy. To help, we offer a Personal Health Advocate for DCPS members. This is available to you at no extra cost, and can help you:
- Locate and research treatments for medical conditions
- Find “best-in-class” doctors, specialists and facilities
- Navigate within Florida Blue
- Get referrals
- Find answers about test results and treatment plans
Contact
Nancy Byers, RN, your Personal Health Advocate, at
904-905-0901 or email nancy.byers@floridablue.com.
Counseling and relationship support
- You can talk to licensed behavioral health professionals for support with issues, such as family relationship issues, depression, conflict management, alcohol/substance abuse, stress management, and more
Web-based resources
- Child care/parenting/adoption/special needs
- Care for older adults
- General, family, criminal law
- Elder law/estate planning/will preparation
- Divorce/mediation
- Retirement/other financial planning
Visit members.HealthAdvocate.com for more resources.
Employee Assistance Program (EAP)
Health Advocate Solutions is an employer-sponsored program, available at no cost to employees, their spouses, dependent children, parents, and parents-in-law. Services are completely confidential and available 24 hours a day, seven days a week.
To access services, call the CARELINE: 1-877-240-6863, or visit: members.HealthAdvocate.com
Contact
Important Notice
24-hour Nurse Line
Florida Blue offers a toll-free, 24-hour Nurse Line that can help you make informed healthcare choices. Call 1-877-789-2583 to get advice from an experienced nurse any time of the day or night.
Personal Health Advocate
You also have a Personal Health Advocate who can help you reach your goals. Contact Nancy Byers, RN, at 904-905-0901 or email nancy.byers@floridablue.com. Nancy is available Mon. – Fri., 7:30am – 4:30pm ET.
Wellness Resources Quick Reference
View answers to frequently asked questions and referenced resources

If you participate in one of the DiabetesManagement Programs you can receive:
- FREE diabetic-related generic prescription medications (cholesterol, blood pressure and diabetic)
- FREE insulin
- FREE ongoing support from nurse health educators
Florida Blue On-site Representative: Resa Askew, 904-390-2323