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Be Prepared for Open Enrollment

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To: All Active Employees

From: Duval County Public Schools, Employee Benefits Department

Open Enrollment is your annual opportunity to change, add, adjust or cancel insurance, and add or remove a spouse or dependent(s) from insurance. This year we have a new website to provide you with enrollment information. This will allow DCPS to provide you important information and vital updates quickly.

DCPS is committed to providing security for you and your family by offering a comprehensive and affordable benefits program. The diligent efforts of the Superintendent of Schools, School Board Members, employee unions and associations continue to demonstrate the results of an excellent partnership. Your benefits are a valuable part of your employment with DCPS. Be sure you are making the most of them. Remember, it is your responsibility to read the benefit plan information before making your elections.

Key Information

  1. Open Enrollment Dates: Sept. 21, 2020 – Oct. 23, 2020
  2. Period of Coverage: Jan. 1, 2021 – Dec. 31, 2021
  3. Safer, more convenient enrollment with 3 Ways to Enroll with a Benefits Counselor!

For your convenience, additional enrollment sessions are being made available.

  • Saturday, Oct. 17: By appointment ONLY! Call 1-866-998-2915 to schedule your appointment or visit myenrollmentschedule.com/duval to check availability. 
  • Monday, Oct. 19 – Thursday, Oct. 22: Week-night appointments are now available from 5 p.m. – 7:30 p.m. Schedule your appointment now at myenrollmentschedule.com/duval or call1- 866-998-2915.

Keeping Employees Safe

For your safety and convenience, we have made an increased number of Phone and Virtual Enrollment Sessions available this year. For those that choose to enroll in person with a Benefits Counselor, we have made every effort to make enrolling as safe as possible.

During Onsite enrollment, the following safety measures will be in place to protect employees and staff against the spread of COVID-19:

  1. Benefits Counselors will be screened daily according to CDC guidelines, including temperature screening
  2. Counselors will wear face masks at all times
  3. Meeting spaces will be sanitized between each appointment
  4. Social distancing of 6 feet or more will be observed between Counselors and employees
  5. A desk shield will be in place between Counselors and employees
  6. A thorough response procedure is prepared for any potential COVID 19 exposure

If You Are Not Making Any Changes

If you DO NOT wish to make any changes to your current benefit elections AND you DO NOT make employee contributions to a MFSA, DFSA, or HSA, your current benefit elections will automatically carry forward to the 2021 plan year.

New for 2021

Lasik and hearing aid discounts are now available to all Delta Dental enrollees. You can save an average of 62% off of top-brand hearing aids, and 40-50% off the national average price for traditional Lasik.

Enrollment Appeals

Enrollment appeals will only be granted under very narrow circumstances as provided by IRS guidelines and consistent with the district and insurance carrier practices. All appeals must be submitted to the DCPS Employee Benefits Department between Oct. 26 and Oct. 30, 2020.

Examples of errors that will NOT be considered as an appeal:

  • Failure to complete an enrollment during the Open Enrollment period
  • Accidentally electing or dropping a plan
  • Deleting a dependent in error

See the Appeals section of the 2021 Employee Benefits Reference Guide website for more information.

You Must See a Benefit Counselor to:

  • Newly enroll in or change your current voluntary benefits
  • Waive medical coverage
    • if you are waiving Medical coverage for the first time or currently opt-out of the Medical plan and wish to add or change other benefits, you must follow these steps:
      • Step 1: Meet with a Benefits Counselor or come by the Employee Benefits Department.
      • Step 2: Complete and sign a Declination of Healthcare Coverage Affidavit.
  • Add dependents
    • If you are adding a new dependent, you must see a Benefit Counselor and submit the appropriate documentation.

2021 Employee Benefits

Rates

  • Rates remain the same.

Medical Flexible Spending Account (MFSA) or Dependent Flexible Spending Account (DFSA)

  • Employee ONLY contributions through payroll deductions to the MFSA/DFSA must be elected at your enrollment session. Employees must complete an enrollment (with a Counselor or by self-enrolling online) to contribute their own dollars to these accounts.
  • Employees WILL LOSE DFSA and/or FSA funds that are not used by Dec. 31, 2020.
  • Prior year contributions WILL NOT roll over to 2021.
  • NOTE: DCPS no longer contributes to an employee’s FSA.

Employee Contributions to a Health Savings Account (HSA)

  • Employee contributions through payroll deductions to the HSA must be elected at your enrollment session.
  • Employees WILL NOT lose any unused HSA funds.
  • Enrolling in the High Deductible Plan will not automatically open your Health Savings Account (HSA). Please contact Payflex Customer Service at 1-888-238-3539 for further details.

Flex Dollars

  • As an employee, you receive $250 per year in flex dollars to help pay for your pretax benefits. Flex dollars not used to offset pretax benefits will be added to your payroll check.

Deductions

  • The first deduction for your 2021 benefits will be on the Dec. 4, 2020 paycheck.

Dependents

  • Please pay close attention when enrolling and confirm that you have enrolled in the correct plans and your dependents, if applicable, are attached to those benefits.

Additional Benefits Information

  • Visit dcps.fbmcbenefits.com/#benefits for benefit information and updates. If you do not have a computer at home, there are kiosks available at worksites, in the Employee Benefits Department, and public libraries. You may also access the site with your smartphone or tablet.
  • If you have any questions, please contact the FBMC Service Center at 1-855-5MY-DCPS (1-855-569-3277).

Did you know?

Opting out of the District-Sponsored Medical plan can save you money! Meet with a Benefit Counselor for a chance to win exciting prizes!

Guaranteed Issue for the 2021 Plan Year

Guaranteed Issue for the 2021 Plan Year

  • Allstate Benefits Group Critical Illness
  • Allstate Benefits Group Hospital Indemnity
  • Trustmark Universal Life & Universal LifeEvents*
  • Unum Whole Life**
  • Trustmark Accident Insurance

* Applies to newly eligible employees. See a Benefits Counselor for details.

** Applies to newly eligible employees, spouses and participants with existing coverage who wish to increase coverage up to the GI limit.

Open Enrollment Process

1: REVIEW

Gathering Documentation For Enrollment

Employees who are adding dependents will be required to show these documents to the Benefit Counselor during Open Enrollment or to the Benefits Office:

  • Social Security numbers
  • Birth certificates
  • Marriage certificates
  • Addresses

For a full list of required documentation and additional information on verification guidelines, please visit the Dependent Verification page.

2: MEET WITH A BENEFIT COUNSELOR OR ENROLL ONLINE

– Meet with a Benefit Counselor

Schedule an appointment with a Benefit Counselor at myenrollmentschedule.com/duval.

ENROLLMENT APPOINTMENTS

Evening and Saturday Appointments* are available for your convenience at the Administration Building (3001). Schedule Evening and Saturday Appointments at myenrollmentschedule.com/duval or call 1-866-998-2915. *Limited appointments available.

Evening Dates and Hours

Mon – Thurs 10/12/20 – 10/15/20 from 5:30 p.m. – 8 p.m. 

Last appointments at 7:30 p.m.

NEW! Mon – Thurs 10/19/20 – 10/22/20 from 5 p.m. – 7:30 p.m. 

Saturday Dates and Hours

Sat 10/3/20 & 10/10/20 from 8 a.m. – 4 p.m. 

Last appointments at 3:30 p.m.

NEW! Sat 10/17/20 by appointment ONLY!

– Or Enroll Online

Accessing the online enrollment website:

  • Log in to www.myFBMC.com.
  • Follow the instructions to set up your own username and password.
  • Click the “Web Enrollment” link.

3: VERIFY

  • Verify the benefit selections you made are correct.
  • Print your confirmation statement containing all your benefit elections for you and your family.
  • All enrollment changes must be completed during the Open Enrollment Period (Sept. 21 – Oct. 23, 2020).
  • After Open Enrollment has ended, you will not be able to make changes unless you experience a permitted change in status event. However, you can submit an enrollment appeal to DCPS Employee Benefits Office for review. Additional information regarding permitted change in status events throughout the plan year can be found here.