Identity & Fraud | Voluntary Benefits
Identity & Fraud Protection by MetLife + Aura
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MetLife + Aura Identity & Fraud Protection

Proactive protection to help stop threats before they strike

We’re doing more online than ever before—shopping, banking, gaming, and connecting with loved ones. With convenience comes risk. Americans lost over $12.5 billion to cybercrime in 2023, and recovering from identity theft can take months.

MetLife + Aura gives you the tools and support to protect what matters most:
your identity, money, devices, family, and privacy.

  • Identity Theft & Financial Fraud Protection – Continuous monitoring of your Social Security number, credit, financial accounts, home and vehicle titles, and more. Receive alerts to suspicious activity before damage is done.
  • Scam & Cybercrime Prevention – Blocks scams, spam, phishing attempts, and removes personal info from data broker lists to reduce robocalls and spam texts.
  • Privacy & Device Security – VPN/Wi-Fi protection, password manager, antivirus, and safe browsing for secure online activity.
  • Smart Family Safety – Secure family sharing, parental controls, cyberbullying protection, and child credit monitoring.
  • Resolution & Reimbursement – 24/7 U.S.-based support, white-glove fraud resolution, and $5 million identity theft insurance per enrolled adult.

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View Full Benefit Overview (PDF)

Why Choose MetLife + Aura?

  • Keep your identity and accounts safe
  • Protect your finances and credit
  • Secure your Wi-Fi network and devices
  • Simple, easy-to-use protection

How It Works

  • Sign Up – Choose the plan that fits you best.
  • Stay Protected – Aura monitors, alerts, and blocks threats before they cause harm.
  • Get Help if Needed – 24/7 support and expert resolution specialists guide you through recovery.

ID & Fraud Monthly Rates

Protection Protection Plus
Individual $6.45 $8.45
Family $10.95 $13.95

Questions?

📞 Call 1-844-931-2872 (24/7/365)

💻 Learn more via your DCPS Employee Benefits Department at 904-390-2351, Mon–Fri, 7:30 a.m.–4:30 p.m. ET